Ongoing treatment, familiar companions
A care plan is a regular, planned schedule of companion trips for ongoing treatment. We set it up once, keep the same familiar faces wherever we can, and keep your family in the loop.
What a care plan includes
Standing weekly bookings
Your regular days and times are booked ahead, every week, until you tell us to change or stop.
Familiar companions
We keep the same small group of companions for your plan wherever possible.
Family kept informed
Family can see trips in the Family Portal and follow each one with a secure tracking link.
Attend & Support
Your companion can come in and wait with you, then bring you home.
Choose your plan
Dialysis care plan
Standing bookings for every session, and a calm ride home when you're tired afterwards.
Plan details and estimator →Cancer treatment care plan
Your whole treatment course scheduled, with a companion who can stay by your side.
Plan details and estimator →Medical care plan
Physio, rehab, clinics and specialist reviews, booked as one simple routine.
Plan details and estimator →How it works
- Tell usShare your treatment days and times, online or on 0800 456 730.
- We plan itWe set up standing bookings and choose your regular companions.
- Every tripYour companion collects you, helps you in and brings you home. Family get updates.
- Adjust any timeSchedules change. Call us and we'll update or pause your plan.
What it costs
Care plan trips are charged at our standard rates: $3.30 a minute driving, $2.50 a minute companion time, a $22.50 minimum per trip, and $12.50 per trip for the wheelchair hoist. GST included.
Each plan page has a simple estimator so you can see roughly what a week of trips would cost. See the full pricing guide.
Just need one trip? Book a single trip and see your price straight away.
Common questions
Can I pause or change my plan?
Who can set up a care plan?
Are your companions medical staff?
Ready when you are
Book online in a few minutes, or talk to a real person.