🌟 Most families start with Silver

Adventures, every week.
For the people you love.

Membership means your loved one never has to ask for a ride. Regular outings, smiling faces, and a fuller life — guaranteed.

🥉
Bronze
Gentle Start
Perfect for occasional outings and getting comfortable with the service.
$149
/month
$165
Ride credits
+$16 bonus included
  • ✅ $165 ride credits/month
  • ✅ Door-to-door transport
  • ✅ Family portal access
  • ✅ Memory journal
  • ✅ Driver moment photos
  • — Priority booking
  • — Experience vouchers
  • — Dedicated care coordinator
⭐ Most Popular
🥈
Silver
Adventure Regular
The sweet spot — weekly adventures keep your loved one active and joyful.
$279
/month
$320
Ride credits
+$41 bonus included
  • ✅ $320 ride credits/month
  • ✅ Door-to-door transport
  • ✅ Family portal access
  • ✅ Memory journal + badges
  • ✅ Driver moment photos
  • ✅ Priority booking
  • ✅ 1 experience voucher/month
  • — Dedicated care coordinator
👑 Premium
🥇
Gold
Full Flourishing
Unlimited adventures, a personal care coordinator, and the highest level of support.
$449
/month
$540
Ride credits
+$91 bonus included
  • ✅ $540 ride credits/month
  • ✅ Door-to-door transport
  • ✅ Family portal access
  • ✅ Memory journal + all badges
  • ✅ Driver moment photos
  • ✅ Priority booking (same-day)
  • ✅ 3 experience vouchers/month
  • ✅ Dedicated care coordinator
🛍️ Available Add-ons
🛁
Hoist / Loading Assist
Wheelchair, walker, or mobility aid loading by trained driver.
$15 per ride
🎁
Gift Vouchers
Send a beautiful experience voucher to a loved one.
From $25 →
🔁
Recurring Trips
Set weekly or fortnightly rides that book automatically.
Included in all plans
🤝
Adventure Buddy
Get matched with a companion for group outings and shared adventures.
$20/session
Feature 🥉 Bronze 🥈 Silver 🥇 Gold
Monthly credits$165$320$540
Door-to-door transport✓✓✓
Family portal + notifications✓✓✓
Memory journal✓✓✓
Driver moment photos✓✓✓
Wellbeing alerts✓✓✓
Priority booking—✓✓
Experience vouchers/month—13
Same-day booking——✓
Dedicated care coordinator——✓
NDIS / ACC billing support✓✓✓
Frequently Asked Questions
Can I cancel anytime? ▾
Yes — all plans are month-to-month with no lock-in contracts. Cancel anytime and keep your rides until the end of your billing period. Annual plans receive a pro-rata refund.
Can I use NDIS or ACC funding? ▾
Absolutely. Gentle Journey is an NDIS registered provider and ACC preferred supplier. We generate NDIS-formatted invoices automatically. Contact us and we'll set up direct billing.
What if my loved one needs more rides than the plan includes? ▾
Extra rides can be added at $40 per ride (Bronze/Silver) or upgrade to Gold for unlimited peace of mind. You'll receive a notification when your monthly rides are running low.
Do rides roll over if unused? ▾
Bronze and Silver rides roll over for up to 2 months. Gold is unlimited so rollover doesn't apply. We believe adventures shouldn't expire — life is unpredictable.
What areas do you service? ▾
Currently serving Auckland, Hamilton, and Wellington. Expanding to Tauranga, Christchurch, and Dunedin in 2025. Enter your suburb on the booking form to confirm availability.