🤝 Attend & Support companions
A companion who stays with you
Attend & Support is more than a ride. Your companion stays with you at the appointment, the shops or the café, then brings you home again, so you're never left waiting alone.
Who it's for
- People who feel anxious in busy places
- Anyone with memory changes or hearing difficulties
- Families who want someone there when they can't be
- Longer outings: shopping, hairdresser, visits
What's included
- Help at reception, check-in and paperwork
- A steady arm for walking and stairs
- Notes of what the doctor said, if you'd like
- Shopping help and carrying bags
- Waiting time at $2.50 per minute
Choose your level of help
🚗 TransportKerb-to-kerb. Your driver helps you in and out of the vehicle and with your bags.
🚪 Door-to-DoorWe meet you at your front door and walk with you right into reception at the other end.
🤝 Attend & SupportYour companion stays with you during the appointment or outing, then brings you home.
Where we take you
Medical appointmentsSupermarkets & shopping centresHairdressers & beautyBanks & government officesVisiting friends & family
What it costs
Rototuna → Waikato Hospital with a 60-minute appointment and your companion staying with you: about 20 minutes each way ($132.00 driving) + 60 minutes support ($150.00) = about $282.00.
Driving is $3.30 per minute and companion time is $2.50 per minute, with a $22.50 minimum per trip. GST included. You always see your price before you confirm. See the full pricing guide.
How it works
- BookOnline, in the app, or call 0800 456 730. Family can book for you.
- ConfirmedYou see your price before confirming, plus your driver's name and photo.
- Picked upFamily can follow the trip live and get updates along the way.
- Home safeWe see you safely back inside. Trip complete updates go to family.
Common questions
How is Attend & Support charged?
Driving time is $3.30 per minute and the time your companion spends with you is $2.50 per minute. You see the full estimate before confirming.
Are companions trained?
All our drivers are NZ Police vetted and hold a current first aid certificate. They're chosen for their patience and kindness.
Can my companion help with personal care?
Our companions help with mobility and support, but they don't provide personal or medical care such as toileting, medication or wound care.
Ready when you are
Book online in a few minutes, or talk to a real person.