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💧 Dialysis care plan

A dialysis care plan, set up once

Dialysis usually means the same trip several times a week, often for a long time. A care plan puts those trips on a standing weekly schedule, so getting there is one thing you no longer have to think about.

Who it's for

  • People on regular haemodialysis at a hospital or community unit
  • Anyone who feels tired or unwell after treatment and shouldn't drive
  • Families organising several trips a week, sometimes from a distance
  • Rest homes arranging dialysis trips for a resident

What's included

  • Standing weekly bookings for your dialysis days and times
  • The same familiar companions wherever possible
  • A calm, unhurried trip home when you're tired after treatment
  • Family kept informed through the Family Portal and secure live tracking links
  • Easy changes when your session times move
  • Wheelchair hoist vehicles if you need one

How it works

  1. Talk to usTell us your dialysis days, session times and where you go. Use the form below or call 0800 456 730.
  2. We plan itWe set up standing bookings for every session and match you with a small number of regular companions.
  3. Every sessionYour companion collects you, sees you into the unit and brings you home again. Family can follow along.
  4. Easy changesSession moved, or feeling unwell? Call us and we'll adjust or pause the plan.

Where we take you

The renal unit at Waikato HospitalCommunity and satellite dialysis unitsHome after treatment

Examples only. We'll take you wherever your treatment is.

Our companions are caring and first aid trained, but they are not medical staff. If you feel unwell after treatment, please tell the dialysis team before you leave.

Plan estimator

Move the controls to see roughly what a regular plan would cost. This is an estimate only. Your exact price comes from your addresses.

Many trips within Hamilton take 10 to 20 minutes. Not sure? Call us and we'll work it out with you.

Attend & Support: your companion comes in and waits with you. $2.50 a minute.

Set up a dialysis plan

Tell us a little about the trips and we'll call you to plan the details. There's no obligation. Prefer to talk now? Call 0800 456 730.

Your figures from the plan estimator above are sent with your enquiry.

We use these details only to set up your plan. See our privacy policy.

Other care plans

Common questions

Can my companion wait while I have dialysis?
Most people choose a drop-off and a pick-up, because sessions are long. If you would like someone with you, Attend & Support companion time is $2.50 per minute.
What if my session runs late?
Call us when you know, and we'll move your pick-up. Your companion will take things slowly on the way home.
Is there help with the cost?
Some people can get help with travel costs through Te Whatu Ora's National Travel Assistance scheme. Ask your renal team what you're eligible for.

Ready when you are

Book online in a few minutes, or talk to a real person.