🩺 Medical appointments
Getting to medical appointments, without the stress
GP visits, specialists, physio, dental, eye checks, blood tests and scans. We get you there on time, help you inside, and bring you home again.
Who it's for
- Seniors who no longer drive or prefer not to
- Anyone recovering from illness or surgery
- People who find parking and long walks hard
- Families who can't always take time off work
What's included
- Door-to-door help as standard on medical trips
- A driver who knows where clinic entrances and drop-off zones are
- Optional Attend & Support, where your companion waits with you and takes notes if you'd like
- Live trip tracking and arrival updates for family
- Return trip booked at the same time, or call when you're ready
Need regular trips? A medical care plan sets up all your trips at once, with familiar companions and an easy cost estimator.
Choose your level of help
🚗 TransportKerb-to-kerb. Your driver helps you in and out of the vehicle and with your bags.
🚪 Door-to-DoorWe meet you at your front door and walk with you right into reception at the other end.
🤝 Attend & SupportYour companion stays with you during the appointment or outing, then brings you home.
Where we take you
Your local GPWaikato Hospital outpatient clinicsBraemar HospitalAnglesea ClinicSpecialist roomsPhysiotherapy & dental clinicsRadiology & blood test centres
What it costs
Chartwell → Anglesea Clinic: about 15 minutes, so roughly $49.50 one way or $99.00 return.
Driving is $3.30 per minute and companion time is $2.50 per minute, with a $22.50 minimum per trip. GST included. You always see your price before you confirm. See the full pricing guide.
How it works
- BookOnline, in the app, or call 0800 456 730. Family can book for you.
- ConfirmedYou see your price before confirming, plus your driver's name and photo.
- Picked upFamily can follow the trip live and get updates along the way.
- Home safeWe see you safely back inside. Trip complete updates go to family.
Common questions
Can my companion come into the appointment with me?
Yes. Choose Attend & Support and your companion stays with you, helps at reception, and can sit in if you'd like them to. Waiting time is $2.50 per minute.
What if my appointment runs late?
With Attend & Support your companion simply waits. With a one-way or return booking, call us when you're ready and we'll come back as soon as a driver is free.
Can I book regular appointments in one go?
Yes. Weekly or fortnightly appointments can be booked as a repeating trip, and we'll try to send the same driver each time.
Ready when you are
Book online in a few minutes, or talk to a real person.