♿ Wheelchair & mobility rides
Wheelchair and mobility-assisted rides
Wheelchair hoist vehicles, low-entry seating and drivers trained in safe loading. Bring your wheelchair, walker or frame, and we'll take care of the rest.
Who it's for
- Wheelchair and power-chair users
- People using walkers, frames or crutches
- Anyone who finds high vehicles hard to get into
What's included
- Wheelchair hoist vehicles
- Low-entry vehicles for easier access
- Safe securing of wheelchairs and mobility aids
- Patient help in and out of the vehicle
- Hoist and loading fee of $12.50 per trip
Choose your level of help
🚗 TransportKerb-to-kerb. Your driver helps you in and out of the vehicle and with your bags.
🚪 Door-to-DoorWe meet you at your front door and walk with you right into reception at the other end.
🤝 Attend & SupportYour companion stays with you during the appointment or outing, then brings you home.
Where we take you
Medical appointmentsHospitalShopping & outingsFamily visitsAirport
What it costs
Hamilton East → Braemar Hospital: about 15 minutes, so roughly $62.00 one way or $124.00 return including the wheelchair hoist fee each way.
Driving is $3.30 per minute and companion time is $2.50 per minute, with a $22.50 minimum per trip. GST included. You always see your price before you confirm. See the full pricing guide.
How it works
- BookOnline, in the app, or call 0800 456 730. Family can book for you.
- ConfirmedYou see your price before confirming, plus your driver's name and photo.
- Picked upFamily can follow the trip live and get updates along the way.
- Home safeWe see you safely back inside. Trip complete updates go to family.
Common questions
Do I need to tell you about my wheelchair when booking?
Yes, please choose the wheelchair or hoist option so we send the right vehicle.
Can I stay in my wheelchair during the trip?
Tell us when booking. We'll match you with the right vehicle and secure your chair safely.
Is there an extra charge?
Yes. Wheelchair hoist or loading assistance is $12.50 per trip, on top of the normal fare.
Ready when you are
Book online in a few minutes, or talk to a real person.