Gentle Journey 📞 0800 456 730 Book a ride
🌿 Social outings & shopping

Shopping, cafés and getting out again

The weekly shop, coffee with a friend, a walk at Hamilton Gardens, church, club days or visiting the grandchildren. Getting out is good for you, and we make it easy.

Who it's for

  • Anyone who'd love to get out more
  • People living alone
  • Rest home residents and groups
  • Families gifting outings to a loved one

What's included

  • Kerb-to-kerb or door-to-door
  • Attend & Support for shopping and outings
  • Help carrying shopping inside
  • Gift a Journey vouchers for family

Choose your level of help

🚗 TransportKerb-to-kerb. Your driver helps you in and out of the vehicle and with your bags.
🚪 Door-to-DoorWe meet you at your front door and walk with you right into reception at the other end.
🤝 Attend & SupportYour companion stays with you during the appointment or outing, then brings you home.

Where we take you

Supermarkets & The BaseHamilton GardensCafés & restaurantsChurch & community groupsFriends & family

What it costs

Chartwell → Hamilton Gardens: about 13 minutes, so roughly $42.90 one way or $85.80 return.

Driving is $3.30 per minute and companion time is $2.50 per minute, with a $22.50 minimum per trip. GST included. You always see your price before you confirm. See the full pricing guide.

How it works

  1. BookOnline, in the app, or call 0800 456 730. Family can book for you.
  2. ConfirmedYou see your price before confirming, plus your driver's name and photo.
  3. Picked upFamily can follow the trip live and get updates along the way.
  4. Home safeWe see you safely back inside. Trip complete updates go to family.

Common questions

Can you help with the weekly shop?
Yes. Choose Attend & Support and your companion can push the trolley, reach the high shelves and carry the bags inside.
Can I give an outing as a gift?
Yes. Gift a Journey lets family buy rides for someone they love.

Ready when you are

Book online in a few minutes, or talk to a real person.